The Post-pandemic Business landscape for the Singaporean Market is a Port Cities report that discusses business challenges in 2022 and future-proof solutions for businesses in Singapore.
In the e-commerce scene, for instance, Statista reported that only 12% of shoppers in Singapore prefer to shop only in physical stores post-pandemic. And a whopping 70% shop both online and in physical stores.
So how should businesses respond to the ever-changing nature of customer behaviour, turn customer data into actionable insights, and be more equipped to deal with the evolving business environment in Singapore?